.support-widget{position:fixed;z-index:70;right:20px;bottom:22px}
.support-launcher{display:inline-flex;align-items:center;gap:9px;padding:12px 17px;border:1px solid rgba(255,255,255,.3);border-radius:999px;background:#2864ed;color:#fff;box-shadow:0 8px 22px rgba(22,55,133,.27);font:700 13px 'DM Sans',sans-serif;cursor:pointer;transition:transform .18s,box-shadow .18s}
.support-launcher:hover{transform:translateY(-2px);box-shadow:0 12px 26px rgba(22,55,133,.34)}
.support-launcher svg{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
.support-widget__panel{position:absolute;right:0;bottom:72px;display:flex;width:min(350px,calc(100vw - 28px));height:min(520px,calc(100dvh - 110px));flex-direction:column;overflow:hidden;padding:57px 9px 9px;border-radius:18px;background:#00a94f;color:#fff;box-shadow:0 18px 48px rgba(12,37,25,.25);font-family:'DM Sans',sans-serif}
.support-widget__panel[hidden]{display:none}
.support-widget__close{position:absolute;top:8px;right:10px;display:grid;width:28px;height:28px;place-items:center;border:0;background:transparent;color:#fff;font:300 25px/1 'DM Sans',sans-serif;cursor:pointer}
.support-widget__top{position:relative;flex:none}
.support-widget__back{position:absolute;top:0;left:4px;padding:0;border:0;background:none;color:#fff;font-size:22px;cursor:pointer}
.support-widget__back:not([hidden])~.support-widget__welcome{padding-left:34px}
.support-widget__welcome h2{margin:0 0 12px;color:#fff;font:600 30px/1.2 'DM Sans',sans-serif;letter-spacing:-.04em}
.support-widget__welcome h2 span{margin-left:4px;font-size:26px}
.support-widget__welcome p{margin:0 0 17px;color:#fff;font-size:14px;line-height:1.5}
.support-widget__welcome-card{flex:none}
.support-widget__guest-form{display:flex;flex:1;min-height:0;flex-direction:column;gap:7px;overflow:auto;padding:12px;border-radius:12px;background:#fff;color:#25324a;box-shadow:0 5px 14px rgba(0,0,0,.08)}
.support-widget__guest-form[hidden]{display:none}
.support-widget__guest-form p{margin:0 0 3px;color:#667085;font-size:11px;line-height:1.45}
.support-widget__guest-form label{margin-top:2px;color:#344054;font-size:10px;font-weight:700}
.support-widget__guest-form input,.support-widget__guest-form textarea{width:100%;min-height:34px;padding:8px 9px;border:1px solid #d9e0ea;border-radius:8px;color:#25324a;font:12px 'DM Sans',sans-serif}
.support-widget__guest-form textarea{min-height:60px;resize:vertical}
.support-widget__guest-form input:focus,.support-widget__guest-form textarea:focus{outline:2px solid #b9cbff;border-color:#668bf4}
.support-widget__guest-form>button{display:flex;min-height:38px;align-items:center;justify-content:center;gap:8px;margin-top:4px;border:0;border-radius:9px;background:#00a94f;color:#fff;font:700 12px 'DM Sans',sans-serif;cursor:pointer}
.support-widget__guest-form>button:disabled{opacity:.6;cursor:wait}
.support-widget__inbox{flex:1;min-height:0;overflow:auto;padding:0;border-radius:12px;background:#fff;color:#15191d;box-shadow:0 5px 14px rgba(0,0,0,.08)}
.support-widget__start{display:flex;width:100%;min-height:83px;align-items:center;justify-content:space-between;gap:12px;padding:17px 21px;border:0;border-radius:11px;background:#fff;color:#15191d;text-align:left;cursor:pointer;box-shadow:0 5px 14px rgba(0,0,0,.08);transition:transform .16s,box-shadow .16s}
.support-widget__start:hover{transform:translateY(-2px);box-shadow:0 9px 20px rgba(0,0,0,.14)}
.support-widget__start strong,.support-widget__start small{display:block}
.support-widget__start strong{font-size:15px;font-weight:600}
.support-widget__start small{margin-top:5px;color:#777;font-size:12px;line-height:1.4}
.support-widget__start svg{width:22px;height:22px;flex:none;fill:none;stroke:#00a94f;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
.support-widget__conversation{display:flex;flex:1;min-height:0;flex-direction:column;overflow:hidden;border-radius:12px;background:#fff;color:#15191d;box-shadow:0 5px 14px rgba(0,0,0,.08)}
.support-widget__conversation[hidden],.support-widget__inbox[hidden],.support-widget__welcome-card[hidden]{display:none}
.support-widget__messages{display:flex;flex:1;min-height:0;flex-direction:column;gap:8px;overflow:auto;padding:12px;background:#fff;scroll-behavior:smooth}
.support-widget__message{max-width:86%;padding:9px 11px;border-radius:12px;background:#f0f2f5;color:#25324a}
.support-widget__message.is-customer{align-self:flex-end;border-bottom-right-radius:4px;background:#e6f8ed}
.support-widget__message.is-support{align-self:flex-start;border-bottom-left-radius:4px}
.support-widget__message p{margin:0;font-size:12px;line-height:1.45;white-space:pre-wrap;overflow-wrap:anywhere}
.support-widget__message time{display:block;margin-top:5px;color:#778298;font-size:9px;text-align:right}
.support-widget__empty{margin:auto;padding:15px;color:#778298;font-size:12px;line-height:1.5;text-align:center}
.support-widget__form{display:flex;align-items:flex-end;gap:7px;padding:9px;border-top:1px solid #edf0f4}
.support-widget__form textarea{flex:1;min-height:38px;max-height:100px;resize:vertical;padding:10px;border:1px solid #d9e0ea;border-radius:10px;font:12px/1.4 'DM Sans',sans-serif}
.support-widget__form textarea:focus{outline:2px solid #b9cbff}
.support-widget__form button{display:grid;width:39px;height:39px;flex:none;place-items:center;border:0;border-radius:10px;background:#00a94f;color:#fff;font-size:17px;cursor:pointer}
.support-widget__form button:disabled{opacity:.55;cursor:wait}
.support-widget__notice{margin:0;padding:0 8px;background:#fff;color:#b42318;font-size:11px}
.support-widget__notice:not(:empty){padding:8px}
.support-widget__inbox{padding:0}
.support-widget__inbox-item{display:flex;width:100%;align-items:center;gap:10px;padding:12px;border:0;border-bottom:1px solid #edf0f4;background:#fff;text-align:left;cursor:pointer}
.support-widget__inbox-item:hover{background:#f7f9fc}
.support-widget__inbox-avatar{display:grid;width:36px;height:36px;flex:none;place-items:center;border-radius:50%;background:#e6f8ed;color:#078344;font-weight:800}
.support-widget__inbox-copy{display:block;min-width:0;flex:1}
.support-widget__inbox-copy strong,.support-widget__inbox-copy small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.support-widget__inbox-copy strong{color:#202833;font-size:12px}
.support-widget__inbox-copy small{margin-top:4px;color:#778298;font-size:10px}
.support-widget__unread{display:grid;min-width:20px;height:20px;place-items:center;padding:0 5px;border-radius:50px;background:#00a94f;color:#fff;font-size:10px}
.support-widget__sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.support-chat{display:flex;flex-direction:column;min-height:520px;overflow:hidden;border:1px solid #e0e7ef;border-radius:20px;background:#fff;box-shadow:0 14px 38px rgba(20,33,61,.08)}
.support-chat__header{display:flex;align-items:center;gap:12px;padding:17px 20px;border-bottom:1px solid #edf0f4;background:#fff}
.support-chat__avatar,.support-inbox__person{display:grid;flex:none;place-items:center;width:42px;height:42px;border-radius:50%;background:#2864ed;color:#fff;font:800 16px 'Syne',sans-serif}
.support-chat__header strong,.support-chat__header small{display:block}
.support-chat__header strong{color:#182230;font-size:14px}
.support-chat__header small{margin-top:4px;color:#778298;font-size:11px}
.support-chat__header small i{display:inline-block;width:7px;height:7px;margin-right:5px;border-radius:50%;background:#20b26b}
.support-chat__messages{display:flex;flex:1;flex-direction:column;gap:12px;min-height:320px;max-height:58vh;overflow:auto;padding:20px;background:#f7f9fc;scroll-behavior:smooth}
.support-chat__loading,.support-inbox__empty{margin:auto;color:#8290a3;font-size:13px;text-align:center}
.support-chat__message{max-width:min(78%,560px);padding:11px 14px;border:1px solid #e5e9ef;border-radius:15px;background:#fff;box-shadow:0 3px 10px rgba(20,33,61,.04)}
.support-chat__message.is-customer{align-self:flex-end;border-color:#cddafa;border-bottom-right-radius:5px;background:#eaf0ff}
.support-chat__message.is-support{align-self:flex-start;border-bottom-left-radius:5px}
.support-chat__message strong,.support-chat__message time{display:block;color:#718096;font-size:10px}
.support-chat__message p{margin:5px 0 8px;color:#263246;font-size:13px;line-height:1.55;white-space:pre-wrap;overflow-wrap:anywhere}
.support-chat__message time{text-align:right}
.support-chat__form{display:flex;align-items:flex-end;gap:10px;padding:13px;border-top:1px solid #edf0f4;background:#fff}
.support-chat__form textarea{flex:1;min-height:44px;max-height:130px;resize:vertical;padding:12px 14px;border:1px solid #d9e0ea;border-radius:13px;color:#25324a;font:13px/1.4 'DM Sans',sans-serif}
.support-chat__form textarea:focus{outline:2px solid #b9cbff;border-color:#668bf4}
.support-chat__form button{min-height:44px;padding:0 17px;border:0;border-radius:12px;background:#2864ed;color:#fff;font:700 12px 'DM Sans',sans-serif;cursor:pointer}
.support-chat__form button:disabled{opacity:.55;cursor:wait}
.support-chat__notice{min-height:0;margin:0;padding:0 16px;color:#b42318;font-size:12px}
.support-chat__notice:not(:empty){padding-bottom:12px}
.support-chat__sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.support-inbox{display:grid;grid-template-columns:minmax(260px,340px) minmax(0,1fr);gap:18px;min-height:570px}
.support-inbox__sidebar{display:flex;flex-direction:column;overflow:hidden;border:1px solid #e0e7ef;border-radius:18px;background:#fff;box-shadow:0 10px 28px rgba(20,33,61,.05)}
.support-inbox__sidebar-head{display:flex;justify-content:space-between;align-items:center;padding:17px 18px;border-bottom:1px solid #edf0f4}
.support-inbox__sidebar-head h2{margin:0;color:#172033;font:700 16px 'Syne',sans-serif}
.support-inbox__sidebar-head>span{display:grid;place-items:center;min-width:25px;height:25px;padding:0 7px;border-radius:99px;background:#eef3ff;color:#2864ed;font-size:11px;font-weight:800}
.support-inbox__list{flex:1;overflow:auto}
.support-inbox__item{display:flex;align-items:center;gap:10px;padding:13px 12px;border-bottom:1px solid #f0f2f5;color:inherit;text-decoration:none}
.support-inbox__item:hover,.support-inbox__item.is-selected{background:#f3f6ff}
.support-inbox__person{width:37px;height:37px;background:#e9efff;color:#2864ed;font-size:14px}
.support-inbox__item-copy{display:block;min-width:0;flex:1}
.support-inbox__item-copy strong,.support-inbox__item-copy small,.support-inbox__item-copy>span{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.support-inbox__item-copy strong{color:#25324a;font-size:12px}
.support-inbox__item-copy small{margin-top:2px;color:#8792a4;font-size:10px}
.support-inbox__item-copy>span{margin-top:5px;color:#64748b;font-size:10px}
.support-inbox__item-meta{display:flex;flex:none;flex-direction:column;align-items:flex-end;gap:7px;color:#8792a4;font-size:9px}
.support-inbox__item-meta b{display:grid;min-width:19px;height:19px;place-items:center;padding:0 5px;border-radius:20px;background:#2864ed;color:#fff;font-size:10px}
.support-chat--admin{min-height:570px}
.support-inbox__welcome{display:grid;align-content:center;justify-items:center;flex:1;padding:30px;text-align:center}
.support-inbox__welcome>span{display:grid;width:62px;height:62px;place-items:center;border-radius:19px;background:#eef3ff;color:#2864ed;font-size:26px}
.support-inbox__welcome h2{margin:18px 0 5px;color:#172033;font:700 19px 'Syne',sans-serif}
.support-inbox__welcome p{max-width:300px;margin:0;color:#778298;font-size:13px;line-height:1.5}

@media(max-width:760px){
    .support-widget{right:12px;bottom:14px}
    .support-widget__panel{bottom:68px;height:min(560px,calc(100dvh - 94px))}
    .support-launcher{padding:11px 14px}
    .support-chat{min-height:calc(100dvh - 200px);border-radius:16px}
    .support-chat__messages{min-height:280px;max-height:calc(100dvh - 400px);padding:15px}
    .support-inbox{grid-template-columns:1fr;min-height:0}
    .support-inbox__sidebar{max-height:300px}
    .support-chat--admin{min-height:440px}
}
@media(max-width:420px){
    .support-widget{right:10px;bottom:12px}
    .support-widget__panel{right:0;width:calc(100vw - 20px);height:min(560px,calc(100dvh - 88px));padding-top:58px}
    .support-widget__welcome h2{font-size:30px}
    .support-widget__welcome p{font-size:14px}
    .support-launcher{padding:10px 12px;font-size:12px}
    .support-chat__form{gap:7px;padding:10px}
    .support-chat__form button{padding:0 12px}
}